Shipping times depend on product ordered. Our 100% made in the USA products ship from my house as fast as I can make them and get them out the door to you! Usually around 5-10 business days. Our partner products vary.
Shipping time might vary depending on location, shipment method and other factors.
U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.
Average transit times to the United States from our international warehouse: 5 - 20 Business days. Average transit times to International: 15 - 45 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Average transit times to the United States from our domestic warehouse: 2-5 Business days
Orders over $75 will have free shipping.
Orders under $75 will be charged for shipping depending on your chosen delivery method and location. Full price will be displayed at checkout.
Do we offer expedited shipping?
When we can! It will be available during checkout if it's an option for that product.
Do we provide a tracking number?
We provide tracking for every order. Tracking will be available once your product is shipped.
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at firstname.lastname@example.org. If the address is wrong, we can correct this within 24 hours.
Your 100% satisfaction is important for us. We offer a 7-days Product Policy:
Due to the limited nature of the items our return policy lasts until 7 days after the item is marked as delivered for damage or faulty goods. If you are unhappy with your order or you have received a faulty item, please reach out to us at email@example.com and we will be able to assist you. For any items being returned to us, you will be expected to cover the cost of shipping the item to us unless the reason for return is our error.
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 7-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the exchange.
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